Starting today, thanks to the new integration between Wine Suite and Enologia, the winery management software developed by Sistemi, connecting orders, customers, and inventory has never been easier!
This integration marks a crucial step for those who want to connect hospitality, point of sale, and winery ERP in real time, avoiding duplication, reducing errors, and improving daily operations.
Table of Contents
- What is Enologia?
- How the integration with Wine Suite works
- Benefits for your winery
- All data flows in detail
- How to activate the integration
- Why connecting ERP and CRM is a strategic choice
📌 What is Enologia by Sistemi
Enologia by Sistemi is an ERP software dedicated to wineries, covering the entire production cycle: from winemaking to warehouse management, all the way to the administrative side.
It is the tool chosen by many wineries to ensure traceability, control, and regulatory compliance at every stage of production.
Thanks to the new integration with Wine Suite, you can automate data exchange between departments, creating a single flow between sales, hospitality, and production.
🔄 How the integration between Wine Suite and Enologia works
The bidirectional integration between Wine Suite and Enologia is designed to synchronize orders and customer records between the two systems in minutes, avoiding any manual work.
In practice:
- From Wine Suite to Enologia: every purchase or contact collected (online or in the winery) automatically creates the customer record and the order in Enologia.
- From Enologia to Wine Suite: every order recorded in Enologia is sent to Wine Suite, enriching the CRM with useful information for marketing and customer loyalty.
📩 Contact us to activate a Wine Suite trial
💡 Benefits for your winery
Always synchronized data
Orders and records updated in both systems, with no duplication or re-entry.
Better control over sales and customers
Even those who purchase only at the winery are added to the Wine Suite CRM.
Operational efficiency
Less time spent on admin tasks, more time for hospitality and sales.
Smoother processes between departments
Hospitality, shop, and production work in sync, without interruptions.
✅ All data flows in detail
From Wine Suite to Enologia
1. After a purchase (experience or wine)
- Automatic creation of the customer record in Enologia
- Automatic creation of the order in Enologia
- Valid for online purchases (e-commerce, bookings), offline, and self-order
2. Without a purchase (contact registration only)
- Transfer of the customer record to Enologia
- Valid for contacts from QR code, Wi-Fi, Wine Club, forms, etc.
From Enologia to Wine Suite
1. After an order in Enologia
- Automatic transfer to Wine Suite
- Creation of customer record if not existing
- Data unification for CRM and marketing
🔧 How to activate the integration between Wine Suite and Enologia
The integration is available in the Integrations section of Wine Suite. Follow these steps to activate it:
- Click Install in Wine Suite to automatically generate the API key.
- Copy the generated API key.
- Paste the API key into the dedicated field inside Enologia Sistemi to complete the connection.
📩 For any questions or issues, write to support@divinea.com
📲 Why integrating an ERP system with a CRM is a strategic choice for wineries
Many wineries use an ERP to manage production and inventory, and a CRM for wine tourism and direct sales. If these systems do not communicate, you risk wasting time on manual activities and having incomplete customer data.
The integration between Wine Suite and Enologia eliminates this problem by creating a single data flow that connects hospitality, sales, and production.
❓ Not using Wine Suite yet?
Wine Suite is the CRM and marketing platform chosen by over 400 Italian wineries to professionally manage wine tourism and boost direct sales. With Wine Suite you can:
- Manage bookings and visit schedules
- Collect data from customers and visitors
- Manage your physical and online store
- Automate communication and marketing
All in a single integrated platform, to improve your customer experience and grow your business.
